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HSBC Employees Denied Access to the Employee Discount Offers Program

Recent events at HSBC have resulted in HSBC employees no longer allowed to access

HSBC Employees

Access To Blocked by HSBC Management

Access to has been blocked by HSBC management.

Since July 2010, has been providing a discount ticket service to HSBC employees at no cost. The service is focused in the New York City area and covered all Broadway shows including Wicked, Lion King and Aladdin. The free service also featured discounts to many New York sporting events including the New York Mets, Yankees and Knicks and the Brooklyn Nets. The offers were genuine discounts on the face value and were negotiated directly with the offer producers, and were provided to HSBC employees as a work perk.

HSBC's Anger Was a Unique Experience For The CorporateOffers Team

HSBC employees are no longer allowed to access the free discount program available from Corporate Offers because Shannon Oitker, who is an AVP in the Benefits division, has permanently banned all employees from using the service, although she did not nake her reasons clear, it may have something to do with a competing service that she prefers, that actually costs money and she may be looking to limit competition. This is the first time that any company has taken such drastic steps to deny their employees from accessing a legitimate web site..

Complaints About The Free Service CorporateOffers Provides Are Unclear

Some of Ms. Oitkers complaints of the service have included that the offering was being used by her employees without her approval (its unclear if she approves all websites that her employees visit) and the monthly email that employees signed up for did not have her approval (although it is also unclear if she approves all employee emails) She also uses a competing service understood to be (now known as "Perks at Work"), but this service is a paid service while is a free service. The use of may embarrass Ms. Oitker who has chosen a more expensive service that has a lot less compelling offers, possibly demonstrating her lack of interest/knowledge in this area.

A Little History About The Relationship with HSBC Employees

Beginning in January 2010, Corporate Offers began receiving inquiries from HSBC employees located in the NYC area about the offers for discount tickets to Broadway shows and sporting events in the New York area. Through word of mouth and excellent service the interest kept growing inside HSBC until the monthly email was going out to about 360 people.  To attempt to formalize the relationship, Corporate Offers made many attempts to connect with the individuals who handle Employee Benefits / Perks at HSBC.  In 2012 Corporate Offers started working with Cheryl Vonderhaar of Human Resources to redistribute the monthly updates. As far as Corporate Offers were aware, Ms. Vonderhaar she was redistributing our monthly offer to employees and everything was working perfectly.

In June 2015, the trouble began. Shannon Oitker, AVP of Benefits and Compliance at HSBC, learned of the free Corporate Offers service and, we assume, because it competed with a “paid” service that she had brought into HSBC, promptly started putting up barriers for HSBC employees to access the free Corporate Offers service. In July 2015, the first barrier Ms Oitker implemented was to block the employees from receiving the monthly email. The second barrier was implemented in August 2016 and this was to stop HSBC employees from accessing the website. For many years Corporate Offers provided a free service to HSBC employees and attempted to formalize the relationship at many turns. On discovery of our service, Ms. Oitker terminated HSBC employees access to the Corporate Offers free service, which could be seen as an anti-competitive initiative, a type of move that is very popular in China, HSBC’s alma-mater. The discovery of the service and its popularity may have also embarrassed Ms Oitker into these actions. Corporate Offers immediately tried to remedy the situation and continue to provide the offers to the employees, but Ms.Oitker refused.

Shannon Oitker
AVP - Benefits and Compliance at HSBC
Bloomington/Normal, Illinois Area
Financial Services
Previous Employers:
Schneider Electric,
ADP Education
Illinois State University

The Problem May Lie in the Disconnect Between American Business Culture and the HSBC Corporate Culture

HSBC was founded in London in 1991 as a holding company of the Hongkong and Shanghai Banking Corporation. The bank origins lie in South East Asia, where branches were first opened in 1865 in Shanghai and Hong Kong under the name "Hongkong and Shanghai Banking Corporation". The bank was formed during a time that the Chinese encouraged free trade between China and Hong Kong and long before Donald Trump had fired off his warning missives to the Chinese Government over currency and stock market market manipulation.

Rather than allowing there employees to choose which service they prefer, the company has effectively banned all employee access to and has disallowed all emails from CorporateOffers to HSBC employees. These actions could be seen as somewhat petty and vindictive, given that is a free service, much like Google and Yahoo, and provides this service to employees HSBC without any demands of exclusivity or payment. HSBC's motivation to ban all employees from using this service may be down to the Chinese business culture used at HSBC which is often somewhat stiff and regimented, with little flexibility or resolution. It appears that the benefits division at HSBC dictates what their employees should have as opposed to listening to their wants and needs. HSBC may represent an old-world, traditional employee/employer relationship, where the employee is merely a means to an end, which is often counter to American culture of inclusivity and freedom. In American if you build a better mousetrap you be lauded, but in China you could face punishment, especially if it jeopardizes the current corporate ecosystem.

Job seekers should probably keep this in mind when applying to the bank, the Chinese operating culture may curtail many actions which would be quite normal in an American banking institution.

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Corporate Offers Provides Discount Offers To HSBC Employees in the New York Area

Lonza employees are currently missing out on the following offers that Corporate Offers provides at no cost to the organization, as part of the Lonza employee benefits program.

Current Broadway Show Discounts: Up to 60% Off Face Value For HSBC Employees Only

  • Hamilton
  • Wicked
  • Lion King
  • Wicked
  • Aladdin
  • Book of Mormon
  • School of Rock
  • Phantom of the Opera
  • On Your Feet
  • Color Purple
  • Beautiful
  • Fiddler on the Roof
  • Kinky Boots
  • Waitress
  • Finding Neverland
  • Cats
  • Chicago
  • The Humans
  • Jersey Boys
  • An American in Paris
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Current Sporting Event Ticket Discounts: Up to 50% Off Face Value For HSBC Employees Only

  • New York Giants
  • New Jersey Jets
  • New York Yankees
  • New York Mets
  • New York Knicks
  • New York Rangers
  • New Jersey Devils
  • Brooklyn Nets
  • New York Islanders
  • New York Red Bulls
  • New York City Football Club
  • New York Liberty
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